Cancellation and Refund Policy

Effective Date: 7/7/2025

1. Workshop Cancellation Policy

Cancellation by Participant:

• More than 7 days before workshop: Full refund minus 10% processing fee
• 3-7 days before workshop: 50% refund
• Less than 3 days before workshop: No refund
• No-show or same-day cancellation: No refund

Cancellation by Organizer:

• Full refund will be provided if we cancel the workshop
• Alternative dates will be offered when possible
• Participants will be notified at least 48 hours in advance
• We are not responsible for travel or accommodation costs

2. Personal Coaching Sessions

Cancellation Policy:

• More than 24 hours notice: Free rescheduling
• Less than 24 hours notice: 50% fee applies
• No-show: Full session fee applies
• Emergency situations: Will be considered on case-by-case basis

Refund Policy:

• Refunds for coaching packages are prorated based on unused sessions
• Refund requests must be made within 30 days of purchase
• At least one session must be completed before refund eligibility
• Processing fee of 10% applies to all refunds

3. Digital Products and Courses

• Within 7 days of purchase: Full refund if less than 20% content accessed
• After 7 days: No refund available
• Technical issues: We will provide support or alternative access
• Downloadable content: No refund once downloaded

4. Refund Process

To request a refund:

1. Contact us via email with your registration details
2. Provide reason for cancellation/refund request
3. Include any supporting documentation if applicable
4. Allow 5-7 business days for processing
5. Refunds will be processed to the original payment method

5. Force Majeure

In case of unforeseen circumstances beyond our control (natural disasters, government restrictions, health emergencies, etc.), we will:

• Offer alternative dates or online sessions
• Provide full refund if alternatives are not acceptable
• Waive all processing fees in such situations
• Prioritize participant satisfaction and safety

6. Special Circumstances

We understand that emergencies happen. In cases of:

• Medical emergencies (with documentation)
• Family emergencies
• Travel restrictions
• Other genuine emergencies

Please contact us immediately. We will review each case individually and may offer flexible solutions.

7. Contact for Refunds

For all refund requests and cancellations, please contact us: